CVS

Don E
1 Star
I had a disappointing experience at CVS today. The initial pharmacy technician at the front counter displayed poor communication skills. The register was down and one was occupied, but she failed to inform us customers about the issue. It was only after another customer behind me inquired that we found out what the problem was. I had a scheduled 4:30 appointment for a flu shot, only to end up waiting for 30 minutes. I spent 10 minutes in line and then an additional 20 minutes waiting for the pharmacist named Oleyed. When she finally administered the flu shot, there was no acknowledgment or apology for the long wait. Furthermore, she didn't follow the standard procedure of advising me to wait for 5-10 minutes before leaving the store, as has been the norm for all my previous flu shots. (Maybe that isn’t a policy!?) When I asked her about this procedure for verification, her response was dismissive, simply stating, "You can leave." While I understand that technical issues can arise, it's crucial for CVS staff to communicate effectively with customers rather than leaving us in the dark and waiting without any information. This lack of communication and customer care left me with a disappointing impression of CVS, and I hope they can improve their service in the future.
Wednesday 4th October 2023

.Mika Grant
1 Star
I shopped at the store with my spouse and spent a pretty good amount of money. During our visit to the store, my spouse had to use the restroom. He went to the back of the store and requested permission to use the restroom. One of the attendants in the pharmacy told him that they did not want him to use the restroom because their restroom was very dirty and very smelly, and they did not want my husband to make the restroom and smellier!!!! I can’t make this up. Then the attendant sarcastically told my husband to walk across the street, and use the restroom at the Quiktrip. From this point forward, Walgreens will get all of my money.
Tuesday 11th June 2024

Elizabeth Bailey Christenbury
1 Star
After waiting in line for over an hour, with cvs spending about 15-20 min per vehicle, they closed the window gate on me at 7:02 without saying anything. Rude and inconsiderate is an understatement to me and the 6 vehicles behind me. Could have at least come out at 6:30 and told everyone you guys refuse to help customers already in line at close, instead of wasting everyone’s time.
Monday 18th March 2024

Andretta Ruggs
1 Star
The neatness of this store was terrible There was no customer service to assist with service for 15mins. I even went thru the store looking for someone. She later returned with an attitude. The date of my visit was Friday evening June 24
Tuesday 28th May 2024

Boss
1 Star
This location needs sensitive training because I am sooooo tired of being misgender because of my deep voice, and when I corrected it, I got a laughing feedback.
Tuesday 30th July 2024