Walgreens

Craig Zobel
1 Star
I have to go to Walgreens as it’s where my insurance prefers, and this is the closest to me. But it really sucks. The pharmacy is woefully understaffed, and the checkout person Brigette is always so surly and so rude that I came here just to write a review. I’m switching my prescriptions to be filled at another, farther Walgreens. Avoid if you can.
Friday 26th July 2024

Jeannie Welsch
5 Star
Sometimes the drive-thru is temporarily closed due to limited staff. However, I have found the counter line to move well.
Wednesday 16th October 2024

Marsha Rushing
1 Star
The 2 ladies they have working in the window and at the express check in for the pharmacy are the worst. In the drive thru I was told prescription would take 20 mins. 40 mins later, I was told they need an additional 30 mins. I waited in the parking lot for over an hour with the flu, due to their incompetence to correctly verify and provide proper wait times for prescription fills. Also, the attitudes on top of it almost sent me over the edge. DO NOT GET YOUR PRESCRIPTION FILLED HERE.
Monday 4th March 2024

james gathany
1 Star
When I first began using this pharmacy several years ago, it was a breath of fresh air after horrible customer service at a CVS nearby. But this Walgreens pharmacy has steadily declined to the point that I will be moving on. In recent months wait times have become horrible. Even recently when I arrived to find myself at the head of the line, the cashier was off to the side in casual conversation for several minutes and refused to acknowledge me in any way. When the man she was conversing with pointed out that I was waiting, she still refused to greet me but told the other guy that I’d have to wait because she needed to put some prescriptions in the bins and that was more important. So she proceeded to bin the Rx’s (with nobody there waiting for one) before she even made eye contact with me. She never apologized for the wait, and of course, never thanked me for my business……sadly what I’ve come to expect at this pharmacy. The final straw came yesterday though when a rude and arrogant technician called to say that the pharmacy would not be fulfilling the quantity of an Rx that my doctor had ordered. I mistakenly believed that she was trying to tell me that they only had a limited quantity in stock and would be temporarily filling only a partial order. But the annoyed caller impatiently spat out that NO this was not a partial fulfillment, it was all that I was going to get, ever. When I asked why that was, she hemmed and hawed about the demands for this prescription by a local hospital, and that demand for that product was high anyway, and that they had a new policy about how much they could dispense. Then she changed that story to say that it was not a new policy, and that it was not a Walgreens policy, but was their specific pharmacy policy and the only reason they had been dispensing the prescribed amount to me is that I’d been getting that amount for several years (very true), so they hadn’t said anything. So what came out of this long winding deceptive explanation is that the pharmacy had decided I didn’t need the quantity that my doctor has prescribed for years, and they were now deciding to interject themselves into my medical care to limit my access. And they were doing so by having a snarky pharm tech call to say so. If there were a concern for my health or well-being, I would have thought the pharmacist would have requested a consultation with me, and maybe asked to consult with my doctor, but rather they chose to have an obnoxious and ill-informed clerk notify me that the pharmacy had decided to supersede my doctor’s treatment by dictating a new regimen. No discussion, no questions, no feedback; just “we’ll do it our way now”. Absolutely astounding, prejudicial and unprofessional.
Friday 23rd February 2024

Philip Vann
1 Star
This place is truly awful, there is no other way to put it. Absolutely the worst customer service possible. It’s truly astounding that a pharmacy manager could put together such a terrible group of employees in one small space. As I’m typing this, I’m waiting on them to finish filling a prescription they’ve had for four hours. It’s an antibiotic, there is no reason it should take four hours to put 10 pills in a bottle, print a label, and bag it up. Regardless, here I sit, stupidly thinking because this store was convenient, I wouldn’t be parked in front of their drive through window for forty five minutes.
Wednesday 27th December 2023